On-campus support at MIT

There are a lot of resources for you at MIT – the best way to start is by reaching out.

Even if you reach out to a department that cannot answer your question, they will redirect you to a group that can. Your area director in particular will be well trained in linking you to the resources that best fit your situation.

Research Resources

You are not waiving any legal claims, rights or remedies because of your participation in this research study. If you feel you have been treated unfairly, or you have questions regarding your rights as a research subject, you may contact the Chairman of the Committee on the Use of Humans as Experimental Subjects, M.I.T., Room E25-143B, 77 Massachusetts Ave, Cambridge, MA 02139, phone 1-617-253 6787. If you have questions about the study, please contact Marina Rakhlin, Program Manager at the MIT Center for Constructive Communication at realtalk@mit.edu.

Would you like to leave an anonymous complaint? Feel free to fill out this survey.

Student Support Services (S3)

Student Support Services (S3, pronounced “S cubed”) is a friendly and easily accessible support hub for undergraduate students. Whether you’re struggling with a PSET due to personal issues, feeling too sick to take an exam, considering taking time away from the Institute, or just aren’t sure who to talk to, they can help. S3 is a private resource. For non-urgent or academic guidance about an undergraduate student, please email s3-support@mit.edu or call 617-253-4861. Click here to learn more about S3.

DoingWell

DoingWell was developed to empower students to prioritize their wellbeing. Prioritizing your wellbeing is a journey that looks different for everyone and what works for you one day might need to change another day. What’s most important is that it’s what YOU need. Sometimes, DoingWell means reaching out for support because you’re not feeling good or need help. Other times, DoingWell means going for your weekly run or writing in your journal. This website serves as a place for all MIT students – undergraduate and graduate – to access resources that help you prioritize your wellbeing and get support.

MIT Health

Are you a student, parent, or MIT employee? Or are you new to the US healthcare system? Everything you need to know about getting care at MIT Health is right here.

Healthcare at MIT Health is included with tuition. It doesn’t matter if you waived MIT’s Student Health Insurance Plan (MIT SHIP) or have MIT SHIP coverage. Either way, you can get care at MIT Health with no copays or unexpected bills. You don’t have to pay for the care from most services including Urgent Care, Primary Care, Sports Medicine, or other specialty services. You will have no fee for laboratory tests analyzed in our lab or for X-rays taken in our radiology service.

You can get same-day care if you are sick or hurt. The Urgent Care Service is on the first floor of MIT Health and does not require an appointment. You can walk in, check in at the front desk, and wait for an available clinician. Or you can use the online form to reserve a time to come in and be seen. Instead of Urgent Care, you might also be able to have a same-day appointment in Primary Care or a telehealth appointment. If you prefer one of those options, call 617-253-4481 to speak with a nurse. The nurse will give you advice about what to do next.

Learn more in the student guide here.

Student Mental Health & Counseling

MIT Health’s Student Mental Health & Counseling works directly with students to understand and solve problems. Visits are confidential and easy to arrange. Click here to learn more and schedule an appointment.

If you are facing an urgent issue, call 617-253-4481, option 2. Mental health clinicians are available 24-hours a day for urgent matters.

Clinicians are available for telehealth visits and in-person appointments. They see nearly 21 percent of the student body each year, and about 29 percent of students in a given class by the time they graduate. Specifically, offerings include:

• Evaluations and consultations
• Brief treatment (counseling/psychotherapy and medication)
• Off-campus counseling referrals and support
• Outreach, education, and prevention
• self-care resources
• Urgent care
• Group counseling
• Support for eating concerns
• Advice when you are worried about a friend, colleague, or student
• Help for departments, labs, and centers that are dealing with traumatic events, sudden losses, or other troubling situations

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